Comments on: Dell Set to Invade Silicon Valley With Managed Services http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/ Channel News, Reseller News and Channel Partner Programs Fri, 10 Feb 2012 12:00:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: MSP Mentor » Do IT Smarter VP Says “Partner or Perish” http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/comment-page-1/#comment-34318 MSP Mentor » Do IT Smarter VP Says “Partner or Perish” Wed, 17 Oct 2007 20:35:49 +0000 http://techiqmag.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/#comment-34318 <p>[...] of note: Do IT Smarter continues to work closely with Silverback Technologies, the MSP platform provider acquired by Dell. McKendrick noted that his company has a “partner or perish” mentality, and believes [...]</p> [...] of note: Do IT Smarter continues to work closely with Silverback Technologies, the MSP platform provider acquired by Dell. McKendrick noted that his company has a “partner or perish” mentality, and believes [...]

]]> By: Johnny Kessel http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/comment-page-1/#comment-29808 Johnny Kessel Fri, 28 Sep 2007 19:05:40 +0000 http://techiqmag.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/#comment-29808 <p>I think the match makes a lot of sense from a technical perspective. Dell sells a lot of hardware. Buying a company like SilverBack allows Dell to more effectively manage that hardware and could help Dell really bolster its channel credibility by developing existing Dell resellers into managed service providers. Doing so, at least in theory, will mean more Dell hardware being sold. It will also mean that same hardware being managed by professional (we can only hope) MSPs translating into greater customer satisfaction and security.</p> <p>From a marketing perspective, this deal will likely have a very positive and long term effect for the managed service providers. It isn't everyday that a household name like Dell acquires a company that is so steeped in managed services history as SilverBack. My personal hope is that this deal will bring greater recognition and attention to the MSP community and really solidify the name of MSPs and managed services in the mainstream business community. This is ultimately the biggest weakness of the current marketecture of the Managed Services sphere. A severe lack of Vendor education of the end consumer of managed services leaving MSP's with stretched resources to do this.</p> <p>Read my post regarding this here.</p> <p>http://blog.kitrx.com/2007/09/managed-services-are-companies-being.html</p> I think the match makes a lot of sense from a technical perspective. Dell sells a lot of hardware. Buying a company like SilverBack allows Dell to more effectively manage that hardware and could help Dell really bolster its channel credibility by developing existing Dell resellers into managed service providers. Doing so, at least in theory, will mean more Dell hardware being sold. It will also mean that same hardware being managed by professional (we can only hope) MSPs translating into greater customer satisfaction and security.

From a marketing perspective, this deal will likely have a very positive and long term effect for the managed service providers. It isn’t everyday that a household name like Dell acquires a company that is so steeped in managed services history as SilverBack. My personal hope is that this deal will bring greater recognition and attention to the MSP community and really solidify the name of MSPs and managed services in the mainstream business community. This is ultimately the biggest weakness of the current marketecture of the Managed Services sphere. A severe lack of Vendor education of the end consumer of managed services leaving MSP’s with stretched resources to do this.

Read my post regarding this here.

http://blog.kitrx.com/2007/09/managed-services-are-companies-being.html

]]> By: Do IT Smarter VP Says “Partner or Perish” « MSP Mentor http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/comment-page-1/#comment-29133 Do IT Smarter VP Says “Partner or Perish” « MSP Mentor Mon, 24 Sep 2007 20:49:06 +0000 http://techiqmag.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/#comment-29133 <p>[...] of note: Do IT Smarter continues to work closely with Silverback Technologies, the MSP platform provider acquired by Dell.  McKendrick noted that his company has a “partner or perish” mentality, and believes [...]</p> [...] of note: Do IT Smarter continues to work closely with Silverback Technologies, the MSP platform provider acquired by Dell.  McKendrick noted that his company has a “partner or perish” mentality, and believes [...]

]]> By: Five Trends At MSP Alliance Conference « MSP Mentor http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/comment-page-1/#comment-29069 Five Trends At MSP Alliance Conference « MSP Mentor Mon, 24 Sep 2007 15:27:57 +0000 http://techiqmag.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/#comment-29069 <p>[...] 3. Dell/Silverback: I expect to see a kinder, friendlier Dell presence at the event. I’ve been a Dell customer for more than a decade. But many solutions providers remain wary of Dell’s MSP strategy. The company recently acquired Silverback Technologies, and Silverback will be here at the event — trying to assure customers that Dell is now channel-friendly. [...]</p> [...] 3. Dell/Silverback: I expect to see a kinder, friendlier Dell presence at the event. I’ve been a Dell customer for more than a decade. But many solutions providers remain wary of Dell’s MSP strategy. The company recently acquired Silverback Technologies, and Silverback will be here at the event — trying to assure customers that Dell is now channel-friendly. [...]

]]> By: TechIQ » Archive » Live From MSP Alliance Conference http://www.thevarguy.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/comment-page-1/#comment-29065 TechIQ » Archive » Live From MSP Alliance Conference Mon, 24 Sep 2007 15:04:28 +0000 http://techiqmag.com/2007/09/21/dell-set-to-invade-silicon-valley-with-managed-services/#comment-29065 <p>[...] platform — Silverback Technologies –  is on the road promoting its managed services under the Dell banner. The VAR Guy also plans to meet with several up-and-comers in the MSP platform/services space, [...]</p> [...] platform — Silverback Technologies –  is on the road promoting its managed services under the Dell banner. The VAR Guy also plans to meet with several up-and-comers in the MSP platform/services space, [...]

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