Comments on: ZaReason Readies Ubuntu 9.04 PCs, Servers http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/ Channel News, Reseller News and Channel Partner Programs Thu, 09 Feb 2012 18:59:41 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Rich on Linux and FOSS! » Blog Archive » workswithu.com : ZaReason Readies Ubuntu 9.04 PCs, Servers http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117439 Rich on Linux and FOSS! » Blog Archive » workswithu.com : ZaReason Readies Ubuntu 9.04 PCs, Servers Tue, 21 Apr 2009 00:46:10 +0000 http://www.workswithu.com/?p=449#comment-117439 [...] Full post here! [...] [...] Full post here! [...]

]]> By: Ubuntu Weekly Newsletter #138 | Ubuntu-News - Your one stop for news about Ubuntu http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117438 Ubuntu Weekly Newsletter #138 | Ubuntu-News - Your one stop for news about Ubuntu Mon, 20 Apr 2009 17:39:02 +0000 http://www.workswithu.com/?p=449#comment-117438 [...] Notebooks Provided by Sun WorksWithUUbuntu Server Edition 9.04: Progress with HPEvolution GripesZaReason Readies Ubuntu 9.04 PCs, Servers Ubuntu GeekLatencyTOP - Measuring and Fixing Linux latencyOrder your Free Ubuntu 9.04 (Jaunty [...] [...] Notebooks Provided by Sun WorksWithUUbuntu Server Edition 9.04: Progress with HPEvolution GripesZaReason Readies Ubuntu 9.04 PCs, Servers Ubuntu GeekLatencyTOP – Measuring and Fixing Linux latencyOrder your Free Ubuntu 9.04 (Jaunty [...]

]]> By: Links 20/04/2009: SliTaz 2.0; Sun and IBM Still Flirt | Boycott Novell http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117437 Links 20/04/2009: SliTaz 2.0; Sun and IBM Still Flirt | Boycott Novell Mon, 20 Apr 2009 09:50:49 +0000 http://www.workswithu.com/?p=449#comment-117437 [...] ZaReason Readies Ubuntu 9.04 PCs, Servers On the server front, ZaReason launched its first rack-mount Ubuntu servers in March, and Malmrose says ZaReason will be growing that product line throughout 2009. Also, customers are using ZaReason’s UntangleBox as a server, notes Malmrose. [...] [...] ZaReason Readies Ubuntu 9.04 PCs, Servers On the server front, ZaReason launched its first rack-mount Ubuntu servers in March, and Malmrose says ZaReason will be growing that product line throughout 2009. Also, customers are using ZaReason’s UntangleBox as a server, notes Malmrose. [...]

]]> By: Joe Panettieri http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117436 Joe Panettieri Sun, 19 Apr 2009 01:14:12 +0000 http://www.workswithu.com/?p=449#comment-117436 I think ZaReason has a pretty good track record refreshing/enhancing their hardware. I think ZaReason has a pretty good track record refreshing/enhancing their hardware.

]]> By: Joseph http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117435 Joseph Sat, 18 Apr 2009 23:13:14 +0000 http://www.workswithu.com/?p=449#comment-117435 Hopefully, they (ZaReason) will offer more than just a new version of Ubuntu, but new hardware (web cam etc), as well. Just offering a new version is not enough. Hopefully, they (ZaReason) will offer more than just a new version of Ubuntu, but new hardware (web cam etc), as well. Just offering a new version is not enough.

]]> By: Jef Spaleta http://www.thevarguy.com/2009/04/18/zareason-readies-ubuntu-904-pcs-servers/comment-page-1/#comment-117434 Jef Spaleta Sat, 18 Apr 2009 20:31:19 +0000 http://www.workswithu.com/?p=449#comment-117434 Question: Is Zareason offering Canonical backed support services as part of its server offering? That probably would have been a great question to ask the CEO. The available information on their pages don't make that clear. When you pay for extended warrenty support are you contracting with Zareason's in-house technical expertise or are you contracting for Canonical's global support services. It's an important question, especially considering Canonical's renewed push to position landscape as a service offering aimed at servers. Is Zareason helping Canonical (and Ubuntu) by making server customers aware of Canonical support services? It's appropriate to contrast Zareason with System76 in this regard. System76 makes it clear in their server purchasing page that Canonical backed support is optionally available. It's quite obvious in fact, right near the top of the page, no scroll down necessary to find it. Canonical has to be pleased about that. http://system76.com/product_info.php?cPath=29&products_id=64 Look at the pop-up about Canonical support services..its pretty detailed and includes a description of landscape. Canonical has to be very pleased about that as well. You probably couldn't ask for better placement by an OEM partner. But Zareason other the other hand.... http://www.zareason.com/shop/product.php?productid=16200&cat=0&page=1 Nothing here about optional Canonical support at all. Canonical does get a mention in their support page: http://www.zareason.com/shop/pages.php?pageid=7 Notice how irc based community support gets a higher billing than Canonical...that's gotta burn a little. And the link is just to Canonical's main site not a link to services specifically with any pricing information. This mention would seem to imply that you aren't getting Canonical services as part of the ZaReason purchase, even behind the scenes. Is ZaReason doing right by the Ubuntu community by adequately advertising Canonical's support services? Ubuntu directly depends on the revenue Canonical is able to generate from optional support services. ZaReason's own revenue doesn't directly impact Ubuntu development, what matters is Canonical's. If OEMs like ZaReason aren't doing their part to advertise Canonical support services..that's going to cost Ubuntu in the long run. Does the ZaReason team get that? Do they understand how critical Canonical's financial success is to Ubuntu community's continued success? Next time you have an OEM exec in our sights..ask them their opinion about the value of optional Canonical support services and how they incorporate that value-add into their buying experience. -jef Question:
Is Zareason offering Canonical backed support services as part of its server offering? That probably would have been a great question to ask the CEO. The available information on their pages don’t make that clear. When you pay for extended warrenty support are you contracting with Zareason’s in-house technical expertise or are you contracting for Canonical’s global support services.

It’s an important question, especially considering Canonical’s renewed push to position landscape as a service offering aimed at servers. Is Zareason helping Canonical (and Ubuntu) by making server customers aware of Canonical support services?

It’s appropriate to contrast Zareason with System76 in this regard. System76 makes it clear in their server purchasing page that Canonical backed support is optionally available. It’s quite obvious in fact, right near the top of the page, no scroll down necessary to find it. Canonical has to be pleased about that.
http://system76.com/product_info.php?cPath=29&products_id=64
Look at the pop-up about Canonical support services..its pretty detailed and includes a description of landscape. Canonical has to be very pleased about that as well. You probably couldn’t ask for better placement by an OEM partner.

But Zareason other the other hand….
http://www.zareason.com/shop/product.php?productid=16200&cat=0&page=1
Nothing here about optional Canonical support at all.

Canonical does get a mention in their support page:
http://www.zareason.com/shop/pages.php?pageid=7
Notice how irc based community support gets a higher billing than Canonical…that’s gotta burn a little. And the link is just to Canonical’s main site not a link to services specifically with any pricing information. This mention would seem to imply that you aren’t getting Canonical services as part of the ZaReason purchase, even behind the scenes.

Is ZaReason doing right by the Ubuntu community by adequately advertising Canonical’s support services? Ubuntu directly depends on the revenue Canonical is able to generate from optional support services. ZaReason’s own revenue doesn’t directly impact Ubuntu development, what matters is Canonical’s. If OEMs like ZaReason aren’t doing their part to advertise Canonical support services..that’s going to cost Ubuntu in the long run. Does the ZaReason team get that? Do they understand how critical Canonical’s financial success is to Ubuntu community’s continued success?

Next time you have an OEM exec in our sights..ask them their opinion about the value of optional Canonical support services and how they incorporate that value-add into their buying experience.

-jef

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