Through two key partnerships, Digium is hoping to promote local language Asterisk phone systems to hotels and other vertical markets across the globe. Here’s the scoop from The VAR Guy.
Digium, as you’ll recall, evangelizes Asterisk — the open source IP PBX systems. Two recent moves (the first involving TeleMatrix, the second involving Loquendo) could make Asterisk more appealing to key vertical markets across the globe.
TeleMatrix develops SIP telephone sets. As part of a new Digium-TeleMatrix deal, Asterisk channel partners will gain a larger portfolio of SIP and DECT SIP telephone solutions for hotel guestroom applications.
The news is a wake-up call for VARs serving the hospitality sector. The TeleMatrix customer base includes Accor, Best Western, Choice Hotels International, Hilton, Hyatt, International Hotels Group, Marriott, Starwood, Swissotel and Wyndham. But that’s not all. TeleMatrix also serves the education and healthcare markets.
The key takeaway: TeleMatrix could help Asterisk channel partners to accelerate their moves into key vertical markets.
International Words of Wisdom
Meanwhile, Loquendo is helping Digium to promote Asterisk beyond the English language.
Through a growing Digium-Loquendo partnership, integrated Asterisk solutions will support such languages as Chinese, French, German, Italian, Portuguese, Spanish, Turkish and Russian, as well as many others.
According to a joint Loquendo and Digium press release, the integrated offerings:
“can form the basis for custom solutions for both small and large-scale telephony deployments of speech technologies, including auto attendants, customer relationship management (CRM) applications, unified messaging and self-service applications.”
Hmmm. The VAR Guy will seek more perspectives during the Astricon trade show (for Asterisk customers and channel partners) this October.
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Need to develop a wake-up call service built into Asterisk voice mail to make this work.
Dave: Do you plan to develop such a service? Are you in the Asterisk market? The VAR Guy would love to hear more…
Wake-up call service? How hard would that be to do
? You could even make it automated: call a special extension, key in the wake-up time, and it automatically queues an at-job to run a script that tells Asterisk to place the call at the right time.
Lawrence: If you can route that call to The VAR Guy’s house each day, our resident blogger promises to start posting a little earlier for you…
Are you running an Asterisk server at your house? Maybe we could peer.
3CX Phone System has a hotel module that does Wake UP calls, Check in, Checkout and interoperates with all leading hotel software systems via Mitel and Fidelio compatible interfaces.
Asterisk call files handle wake-up calls quite nicely, and are very flexible. They allow hotels to tweak the service to differentiate in unexpected and memorable ways. One hotel I enjoyed allows the guest to choose which recorded celebrity will awaken them! Google “asterisk wake up call” for a hundred examples.
Switchvox also has a powerful API loved by integrators targeting vertical markets. With the Extend API, hotels can provision the hotel phone upon checkin, configure advanced call rules, and pull reports right into the billing system at checkout.