Nettalk –there is some ethic issues with the company–TK 6000 came out in less than a year or so they turn out DUO– now DUO2. My TK 6000 was out of order in less than a year, they refused to replace with TK6000, They said they have no more TK 6000, I got a replacement of DUO, they voided my Lifetime usage. A little more than 6 months later, they sent me a message to pay annual fee–Now my phone is cut off–back to MJ.
Technical issues on Nettalk –1) if you try to calls to business as Verizon-press 1 for wireless customer, 2. phone service 3 for fios, 4 for high Speed internet,.. the press 1 for sales, 2. for installation, 3. for technical issues, 4 billing, aftr several rounds of transfering, when you reached the destination –you get a long piecing tone, …
2)It never gives you a busy tone. No matter the phone number does not exist or is in use–it just rings–you never why you cannot reach the person.
I just filed a complaint to Better business bureau to complain that they use model change to avoid business obligations.

Just do what I call… “back-feeding”. In short… just plug in your nettalk… and then plug your phone wire (RJ-11) from your NetTalk TK6K into any one of your telephone outlets…

Each of your OTHER 4 telephone outlets now have access to your NetTalk TK6000!

Good Luck!

Bob

My service is actually BETTER since the upgrade. I never lost service once the system came back up, and my call quality is actually better than ever! Although I’m not going to belittle your issues, they are not issues experienced by everybody. I haven’t tried calling area code 706, but all of the numbers I have called seem to work fine.

As a follow up to my previous post, they have implemented a new firmware that removes the dialing of the (1 + #) requirement. They have also changed up their forums and provided a dedicated thread to following the issues and their current status. My biggest issue, the one where my device was loosing connectivity, has also been fixed with a recent firmware upgrade.

That being said, I’m looking forward to telling Time Warner Cable where they can put their $40/month phone service come July 25th!

I hope that your experiences get better, maybe I’m just part of the lucky ones…

Good Luck,
Chris.

First and foremost, the install process should be broken down into two types. 1) Physical cabling and 2) Configuration Steps.

Part #1, the physical cabling… I asked my 7-year-old to plug everything in to see if it were easy enough for her to do. The short of it, yes… even a 7-year-old can make the physical cabling happen.

The real question is, what does just physically cabling the device get you? Well, in my experience, after getting everything plugged in, the phone rang (as expected) and what do you know we had a dial tone! Well, of course, we tested a call… to a cellphone. Outgoing call worked right off the bat! Granted the caller id at the receiving side was NOT anywhere near my current location.

We then tried receiving a call back to that caller id #… That was a no go. So, as long as you don’t plan on receiving calls, your 7-year-old can hook this up and make calls all day long with much effort at all!

Which takes us to #2: Configurations…
We in an effort to get the inbound calling to work, I started at their forums (forums.nettalk.com). There is a large, technical group of folks willing to pitch in and help. I was given several pointers on what to do… and tried them all. No luck. I finally broke down and logged a service ticket. After getting 2 new numbers and making a telephone call to technical support, I was finally in business. I could receive inbound calls and my # was local.

Call Quality: I know you had experienced several issues with call quality. I have NOT experienced anything like that. The only difference I can see between my other telephone line and this one is that the audio level on the TK6000 is slightly lower (fewer decibels) than the other. Besides that the quality of the audio has been quite clear and responsive. Definitely worth the money on call quality considering I will have it paid off in 3 months of savings. I cannot speak to the quality difference between this device an MJ as I don’t own an MJ. Although I have a server that’s left on 24/7, it’s Linux-based and thus MJ wouldn’t work on it anyhow.

Pros:
* Good audio quality,
* very simple cabling,
* no PC required, works on all telephones & fax machines
I’ve tested to date,
* I will save about $400 this year on telephone service,
and over $2000 during the next 5 (assuming the company
will still be around).
* Great support from both their Customer Service & member forums.
* Works GREAT with Google Voice!

Cons:
* May need to configure your router.
* Local #’s may be difficult to come by for some.
* Must dial a (1 + ) even for local #’s.
* Nowhere is there a list of the (firmware updates) to let
people who have been tracking the progress of the device
know if their issue / concern has been fixed or implemented
into a release of the firmware.
* Currently awaiting a firmware update to fix a known issue
where the device looses connectivity and thus you loose your
dial tone.

Overall, my experience has been positive. When I was a bit frustrated during the initial setup, I kept a positive outlook knowing that this is still an extremely new product. The support team has been very helpful and now that it’s up and running, I just smile knowing what I’m going to save.

I guess I’ll have to wait to receive mine next week and I’ll let you know how it goes.

That said, my experience seems to be relatively unusual, and I’m willing to admit it could be a hardware defect or similar on my end. But it’s been the single most unpleasant product I’ve ever had the misfortune of using.

I’m personally excited for mine to arrive. If it works as well as advertised, I’m droping Time Warner as my telephone provider… and saving myself about $500 this year.

Again, just curious to have a current update on your experiences.