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	<title>Comments on: HyperOffice: The Other Google Apps Competitor</title>
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		<title>By: Tamira Thayne</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-128569</link>
		<dc:creator>Tamira Thayne</dc:creator>
		<pubDate>Wed, 12 Jan 2011 17:07:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-128569</guid>
		<description>I want and NEED to chime in on this discussion about HyperOffice and HyperCampaign. We signed up for a year service in November 2009, and yes, there was that fine print that you would be charged yearly, period. Well, they promised us that within the next three months our HyperCampaign would be fully integrated with HyperOffice. Wrong! Never happened. So when September rolled around, they mailed us an invoice, saying to pay it by November 15th. We knew we didn&#039;t want their service anymore, so we moved all our data off there and were prepared to chalk it up to a bad experience. Like others have said, it happens.

However, then November 23, 2010 hit, and lo and behold our card was automatically charged! So why did they bill, no mention on the bill that if you don&#039;t pay this bill you will be charged anyway? I immediately called the company, had to leave message after message, and finally got an e-mail response saying, sorry, no go.

We are a small nonprofit…and I consider this a blatant theft of our donor money. So I repeatedly called and tried to speak to someone &#039;higher up.&#039; No go.

Also, they charged us on November 23, but the HyperCampaign says it runs through November 29th. So I did a screen capture, making SURE I cancelled by the end date, and still no go.

Then I reported it as a fraudulent charge on our card. They won because they pulled out the paper I&#039;d signed in 2009 giving them the right to charge us ad infinitum unless we exclusively cancel through their site.

I am thoroughly disgusted. I too would have chalked it up to a company that needs to put it&#039;s money where it&#039;s mouth is in terms of service if they hadn&#039;t treated us so badly and refused to return our money. I will trumpet the BEWARE OF HYPERCAMPAIGN AND HYPEROFFICE warning far and wide. To employ such poor business practices in the age of the internet is a very bad business move.</description>
		<content:encoded><![CDATA[<p>I want and NEED to chime in on this discussion about HyperOffice and HyperCampaign. We signed up for a year service in November 2009, and yes, there was that fine print that you would be charged yearly, period. Well, they promised us that within the next three months our HyperCampaign would be fully integrated with HyperOffice. Wrong! Never happened. So when September rolled around, they mailed us an invoice, saying to pay it by November 15th. We knew we didn&#8217;t want their service anymore, so we moved all our data off there and were prepared to chalk it up to a bad experience. Like others have said, it happens.</p>
<p>However, then November 23, 2010 hit, and lo and behold our card was automatically charged! So why did they bill, no mention on the bill that if you don&#8217;t pay this bill you will be charged anyway? I immediately called the company, had to leave message after message, and finally got an e-mail response saying, sorry, no go.</p>
<p>We are a small nonprofit…and I consider this a blatant theft of our donor money. So I repeatedly called and tried to speak to someone &#8216;higher up.&#8217; No go.</p>
<p>Also, they charged us on November 23, but the HyperCampaign says it runs through November 29th. So I did a screen capture, making SURE I cancelled by the end date, and still no go.</p>
<p>Then I reported it as a fraudulent charge on our card. They won because they pulled out the paper I&#8217;d signed in 2009 giving them the right to charge us ad infinitum unless we exclusively cancel through their site.</p>
<p>I am thoroughly disgusted. I too would have chalked it up to a company that needs to put it&#8217;s money where it&#8217;s mouth is in terms of service if they hadn&#8217;t treated us so badly and refused to return our money. I will trumpet the BEWARE OF HYPERCAMPAIGN AND HYPEROFFICE warning far and wide. To employ such poor business practices in the age of the internet is a very bad business move.</p>
]]></content:encoded>
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	<item>
		<title>By: The VAR Guy</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-108100</link>
		<dc:creator>The VAR Guy</dc:creator>
		<pubDate>Sat, 17 Apr 2010 19:45:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-108100</guid>
		<description>Suni: Are you a HyperOffice partner? Customer? Employee? The VAR Guy would welcome more info.
-TVG</description>
		<content:encoded><![CDATA[<p>Suni: Are you a HyperOffice partner? Customer? Employee? The VAR Guy would welcome more info.<br />
-TVG</p>
]]></content:encoded>
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	<item>
		<title>By: Suni</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-108096</link>
		<dc:creator>Suni</dc:creator>
		<pubDate>Sat, 17 Apr 2010 12:26:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-108096</guid>
		<description>If you are asking for a collaboration suite I vote for HyperOffice. Everything Personalized.</description>
		<content:encoded><![CDATA[<p>If you are asking for a collaboration suite I vote for HyperOffice. Everything Personalized.</p>
]]></content:encoded>
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		<title>By: The VAR Guy</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-106506</link>
		<dc:creator>The VAR Guy</dc:creator>
		<pubDate>Mon, 28 Dec 2009 14:58:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-106506</guid>
		<description>Don: HyperOffice does have email, online calendaring, document management and contact management services (just to name a few) so there are potential areas of competition with Google Apps and Zoho. But thanks for the constructive criticism. We realize Google Apps and Zoho also have personal productivity applications... areas HyperOffice doesn&#039;t seem to address at present.
-TVG</description>
		<content:encoded><![CDATA[<p>Don: HyperOffice does have email, online calendaring, document management and contact management services (just to name a few) so there are potential areas of competition with Google Apps and Zoho. But thanks for the constructive criticism. We realize Google Apps and Zoho also have personal productivity applications&#8230; areas HyperOffice doesn&#8217;t seem to address at present.<br />
-TVG</p>
]]></content:encoded>
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	<item>
		<title>By: Don</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-106504</link>
		<dc:creator>Don</dc:creator>
		<pubDate>Mon, 28 Dec 2009 07:12:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-106504</guid>
		<description>Hmm...they don&#039;t seem to have apps fro word processor, spreadsheets or presentations - not sure how they can claim to be a Google Apps/Zoho competitor without these basic elements in place...</description>
		<content:encoded><![CDATA[<p>Hmm&#8230;they don&#8217;t seem to have apps fro word processor, spreadsheets or presentations &#8211; not sure how they can claim to be a Google Apps/Zoho competitor without these basic elements in place&#8230;</p>
]]></content:encoded>
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	<item>
		<title>By: Matthew Weinberger</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-106451</link>
		<dc:creator>Matthew Weinberger</dc:creator>
		<pubDate>Mon, 21 Dec 2009 23:13:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-106451</guid>
		<description>Jacob: Just to clarify, all their offerings are available now - they claim to have over 300,000 customers. The beta is just a test run for a near-future total overhaul/upgrade.</description>
		<content:encoded><![CDATA[<p>Jacob: Just to clarify, all their offerings are available now &#8211; they claim to have over 300,000 customers. The beta is just a test run for a near-future total overhaul/upgrade.</p>
]]></content:encoded>
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	<item>
		<title>By: The VAR Guy</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-106449</link>
		<dc:creator>The VAR Guy</dc:creator>
		<pubDate>Mon, 21 Dec 2009 22:45:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-106449</guid>
		<description>Jacob: Are you a HyperOffice customer? Partner? Employee? Let The VAR Guy know.
-TVG</description>
		<content:encoded><![CDATA[<p>Jacob: Are you a HyperOffice customer? Partner? Employee? Let The VAR Guy know.<br />
-TVG</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jacob Warren</title>
		<link>http://www.thevarguy.com/2009/12/21/hyperoffice-the-other-google-apps-competitor/comment-page-1/#comment-106444</link>
		<dc:creator>Jacob Warren</dc:creator>
		<pubDate>Mon, 21 Dec 2009 12:52:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=6654#comment-106444</guid>
		<description>Very nice! I look forward to seeing future reviews on HyperOffice after they come out of beta.</description>
		<content:encoded><![CDATA[<p>Very nice! I look forward to seeing future reviews on HyperOffice after they come out of beta.</p>
]]></content:encoded>
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