Comments on: Where Is the Volvo of SaaS?

By: hand weights

hand weights — Sat, 13 Nov 2010 04:45:16 +0000

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By: engraved dog tags

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By: Duong VT

Duong VT — Mon, 19 Jul 2010 02:24:19 +0000

Thanks for your info, I’ll check it. It seems to be a long road ahead for me.

By: The VAR Guy

The VAR Guy — Tue, 13 Jul 2010 12:05:43 +0000

Duong VT@9: Your comment — regardless of timing — always is welcomed. In North America, The VAR Guy is starting to see better and better SaaS and cloud reliability. A tip: Keep your eye on HostingCon, a conference that starts the week of July 18. There could be some news at that event about how small VARs can measure the reliability of their cloud and SaaS partners… Live coverage from HostingCon in a few days here on TheVARguy.com.
-TVG

By: Duong VT

Duong VT — Tue, 13 Jul 2010 03:37:22 +0000

Well, my comment may be a bit late to your post. I’m providing a SaaS service in Vietnam, and I have the same question. How can small companies like mine survive if we can not convince our customers about service reliability ? Not mention about other things like data security, 24/7 service, … which costs us a lot of money. In my customers’ perspective, it doesnt worth to save a little money and bring back more worries. Just wonder how SaaS business has developed in your country and hope to get some advices from all of you. Thanks.

By: Greytip Online

Greytip Online — Mon, 11 Jan 2010 12:20:56 +0000

I think unlike enterprise software regime, in SaaS space, size of the provider doesn’t matter. Quality, credibility and cost effectiveness will matter. So customers may not wait for a Volvo it seems!

By: Aut30

Aut30 — Tue, 05 Jan 2010 22:11:21 +0000

Volvo was sold to Ford and now they were just acquired by a Chinese company. Maybe safety is dead and sexy and sizzle are preferred by end users? With SAAS, just like on premise solutions crashes will happen.

By: The VAR Guy

The VAR Guy — Tue, 05 Jan 2010 17:16:49 +0000

Jamie: The VAR Guy rather enjoyed your comment. You’re right. The VAR Guy did mention that Intermedia is offering a five-nines guarantee. So that puts them in the running for the Volvo SaaS award … assuming Volvo doesn’t sue The VAR Guy for trademark infringement…
-TVG

By: Jamie

Jamie — Tue, 05 Jan 2010 17:03:02 +0000

Didn’t I read on here last month that Intermedia was offering a 100% uptime guarentee? Does that put them in the running for the Volvo award, or do you think they just haven’t been put under the volume/pressures of some of the big sites, so it remains to be seen?

By: The VAR Guy

The VAR Guy — Tue, 05 Jan 2010 15:47:58 +0000

Travis: Thanks for keeping The VAR Guy honest. Outage date should have been Jan. 4, 2010. All fixed. Happy New Year 2011 (a little early).
-TVG

By: Travis Austin

Travis Austin — Tue, 05 Jan 2010 15:40:36 +0000

Are you future-telling, here? Someone should let Salesforce.com know that they’re going to have an outage on January 10! (see your first bullet point)

By: The VAR Guy

The VAR Guy — Tue, 05 Jan 2010 13:29:24 +0000

Priyanka: Agreed. This is going to take time. But even if a SaaS player offers unrivaled reliability, The VAR Guy wonders if that company will have enough confidence to actually market and brand around its reliability. It would be a risky but intriguing move…
-TVG