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	<title>Comments on: Apple&#8217;s Antenna Woes: Not Our Problem Says RIM, HTC, Nokia</title>
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		<title>By: Dave Courbanou</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111957</link>
		<dc:creator>Dave Courbanou</dc:creator>
		<pubDate>Wed, 21 Jul 2010 18:32:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111957</guid>
		<description>@Gary, 

I share your sentiment. It does seem like people like to come out to attack Apple, especially when they have zero experience with their products or down&#039;t own the device itself. 

@Victor, 

Thanks for the kind words. I try and be as impartial as I can, despite my love for Apple, and I don&#039;t&#039; disagree that Apple screwed up, but I do feel like this &quot;Antennagate&quot; has gotten more press than it really needed.</description>
		<content:encoded><![CDATA[<p>@Gary, </p>
<p>I share your sentiment. It does seem like people like to come out to attack Apple, especially when they have zero experience with their products or down&#8217;t own the device itself. </p>
<p>@Victor, </p>
<p>Thanks for the kind words. I try and be as impartial as I can, despite my love for Apple, and I don&#8217;t&#8217; disagree that Apple screwed up, but I do feel like this &#8220;Antennagate&#8221; has gotten more press than it really needed.</p>
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		<title>By: Gary</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111947</link>
		<dc:creator>Gary</dc:creator>
		<pubDate>Wed, 21 Jul 2010 14:04:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111947</guid>
		<description>Why do people who do not like Apple and who do not have an iPhone care? The answer seems obvious to me.</description>
		<content:encoded><![CDATA[<p>Why do people who do not like Apple and who do not have an iPhone care? The answer seems obvious to me.</p>
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	<item>
		<title>By: Victor</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111930</link>
		<dc:creator>Victor</dc:creator>
		<pubDate>Mon, 19 Jul 2010 20:52:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111930</guid>
		<description>Hi Dave,

You actually list good information and details. However, I believe it is all psychology. Apple relies on this to sell their product. I think they probably engineer a very good product. But the product is sold as we are the best and the rest is inferior. Look at the Microsoft ad campaign. So, the media sees a chink in the armor and it is a story to them. It happens in politics and for other companies. Look how bad the press and users treat MS. Some of it maybe deserved but there is a lot of blood lust at times with the media. Because the media needs you to read their stories. JP also makes a good point about their timing. The problem is that any company that has a media relations department is going to follow what they believe the best way to lower the coverage of a problem  in the press. However, the press does need to point out problems. So is the media picking on Apple&#039;s problems or shining the harsh light of reality on them.
Keep up the good work, you Apple fan boy :).
Victor</description>
		<content:encoded><![CDATA[<p>Hi Dave,</p>
<p>You actually list good information and details. However, I believe it is all psychology. Apple relies on this to sell their product. I think they probably engineer a very good product. But the product is sold as we are the best and the rest is inferior. Look at the Microsoft ad campaign. So, the media sees a chink in the armor and it is a story to them. It happens in politics and for other companies. Look how bad the press and users treat MS. Some of it maybe deserved but there is a lot of blood lust at times with the media. Because the media needs you to read their stories. JP also makes a good point about their timing. The problem is that any company that has a media relations department is going to follow what they believe the best way to lower the coverage of a problem  in the press. However, the press does need to point out problems. So is the media picking on Apple&#8217;s problems or shining the harsh light of reality on them.<br />
Keep up the good work, you Apple fan boy <img src='http://c810354.r54.cf2.rackcdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> .<br />
Victor</p>
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		<title>By: Bill</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111929</link>
		<dc:creator>Bill</dc:creator>
		<pubDate>Mon, 19 Jul 2010 20:36:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111929</guid>
		<description>Apple&#039;s problem isn&#039;t signal attenuation like other devices. Apple exposed their active antenna to people&#039;s conductive skin. Touching the actual antenna changes the properties of the antenna itself. It is a problem far worse than attenuation, and one no other device has.

Why is the media on Apple for this? Because Apple is the one claiming how revolutionary their antenna is!</description>
		<content:encoded><![CDATA[<p>Apple&#8217;s problem isn&#8217;t signal attenuation like other devices. Apple exposed their active antenna to people&#8217;s conductive skin. Touching the actual antenna changes the properties of the antenna itself. It is a problem far worse than attenuation, and one no other device has.</p>
<p>Why is the media on Apple for this? Because Apple is the one claiming how revolutionary their antenna is!</p>
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		<title>By: Dave Courbanou</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111926</link>
		<dc:creator>Dave Courbanou</dc:creator>
		<pubDate>Mon, 19 Jul 2010 18:42:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111926</guid>
		<description>I think Apple did everything they could given the circumstances and are rectifying the problem with free cases. I don&#039;t think Apple owes the media anything. They own their customers a response, and they gave it to them. More importantly, the press meeting regarding the iPhone 4 antenna happened this past Friday, on the 16th of July, so I seriously doubt Apple was trying to hide anything going into any weekend.  

The initial antenna press release was given on the 2nd of July, which detailed the sperate (but equally problematic) software issue regarding signal bars which was present in all iPhone with iOS 4.0. Apple has release iOS 4.0.1 to fix this issue.

As a reminder, Apple cited only 0.55% of iPhone 4 customer&#039;s had issue with the signal to call Apple Care. As a reminder, that&#039;s only about 16,500 people out of 3 million of the iPhone 4&#039;s sold. 

Lastly, time and time again, Apple has said if you&#039;re unhappy with the phone, return it for a full complete refund without stocking fees, within 30 days of your purchase. This sense of entitlement to a perfect consumer device is troublesome. At the end of the day, it&#039;s just a phone, whether it comes from Apple or not. 

I think a better question to ask is -- not if Jobs / Apple is hiding something -- but rather -- why is the media so voraciously happy to pick apart Apple all of a sudden?</description>
		<content:encoded><![CDATA[<p>I think Apple did everything they could given the circumstances and are rectifying the problem with free cases. I don&#8217;t think Apple owes the media anything. They own their customers a response, and they gave it to them. More importantly, the press meeting regarding the iPhone 4 antenna happened this past Friday, on the 16th of July, so I seriously doubt Apple was trying to hide anything going into any weekend.  </p>
<p>The initial antenna press release was given on the 2nd of July, which detailed the sperate (but equally problematic) software issue regarding signal bars which was present in all iPhone with iOS 4.0. Apple has release iOS 4.0.1 to fix this issue.</p>
<p>As a reminder, Apple cited only 0.55% of iPhone 4 customer&#8217;s had issue with the signal to call Apple Care. As a reminder, that&#8217;s only about 16,500 people out of 3 million of the iPhone 4&#8242;s sold. </p>
<p>Lastly, time and time again, Apple has said if you&#8217;re unhappy with the phone, return it for a full complete refund without stocking fees, within 30 days of your purchase. This sense of entitlement to a perfect consumer device is troublesome. At the end of the day, it&#8217;s just a phone, whether it comes from Apple or not. </p>
<p>I think a better question to ask is &#8212; not if Jobs / Apple is hiding something &#8212; but rather &#8212; why is the media so voraciously happy to pick apart Apple all of a sudden?</p>
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	<item>
		<title>By: Joe Panettieri</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111925</link>
		<dc:creator>Joe Panettieri</dc:creator>
		<pubDate>Mon, 19 Jul 2010 17:47:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111925</guid>
		<description>I respect Dave as a peer blogger here on The VAR Guy. But in this case, I think Apple let down customers and the media by downplaying/dismissing the problem with an 11th hour press release on the Friday afternoon heading into 4th of July weekend. Definitely a sign of a company trying to hide something...
-jp</description>
		<content:encoded><![CDATA[<p>I respect Dave as a peer blogger here on The VAR Guy. But in this case, I think Apple let down customers and the media by downplaying/dismissing the problem with an 11th hour press release on the Friday afternoon heading into 4th of July weekend. Definitely a sign of a company trying to hide something&#8230;<br />
-jp</p>
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	<item>
		<title>By: Dave Courbanou</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111924</link>
		<dc:creator>Dave Courbanou</dc:creator>
		<pubDate>Mon, 19 Jul 2010 17:03:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111924</guid>
		<description>@Bill, 

Other manufacturers do have the same issue. I detailed my own personal issues with non-iPhones, and a simple look up on YouTube will show tons of phones that will drop signals when held the wrong way. Yes, Apple did put the antenna in a bad location, but no one is disputing that. 

@Daeng Bo 

I don&#039;t think Apple is trying to spread the blame, I just think they&#039;re trying to show consumers that the issue is not unique, it&#039;s just a very prominent issue on the iPhone 4. Apple isn&#039;t saying all other smartphones have the EXACT same issue, they&#039;re saying all other smartphones can suffer from this similar problem. But again, not spreading the blame, Apple fully admits there&#039;s an issue here with their design. It&#039;s not a &quot;but the other kids are doing it too&quot; thing, it&#039;s merely trying to show that the issue, however bad it is with the iPhone 4, is very much not a special thing. It happens everywhere.</description>
		<content:encoded><![CDATA[<p>@Bill, </p>
<p>Other manufacturers do have the same issue. I detailed my own personal issues with non-iPhones, and a simple look up on YouTube will show tons of phones that will drop signals when held the wrong way. Yes, Apple did put the antenna in a bad location, but no one is disputing that. </p>
<p>@Daeng Bo </p>
<p>I don&#8217;t think Apple is trying to spread the blame, I just think they&#8217;re trying to show consumers that the issue is not unique, it&#8217;s just a very prominent issue on the iPhone 4. Apple isn&#8217;t saying all other smartphones have the EXACT same issue, they&#8217;re saying all other smartphones can suffer from this similar problem. But again, not spreading the blame, Apple fully admits there&#8217;s an issue here with their design. It&#8217;s not a &#8220;but the other kids are doing it too&#8221; thing, it&#8217;s merely trying to show that the issue, however bad it is with the iPhone 4, is very much not a special thing. It happens everywhere.</p>
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	<item>
		<title>By: Bill</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111923</link>
		<dc:creator>Bill</dc:creator>
		<pubDate>Mon, 19 Jul 2010 16:40:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111923</guid>
		<description>The problem is unique to Apple. No other cell phone designer has ever put the active antenna where it is held by the customers bare skin. To claim the other manufacturers have the same problem is a lie.</description>
		<content:encoded><![CDATA[<p>The problem is unique to Apple. No other cell phone designer has ever put the active antenna where it is held by the customers bare skin. To claim the other manufacturers have the same problem is a lie.</p>
]]></content:encoded>
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	<item>
		<title>By: Daeng Bo</title>
		<link>http://www.thevarguy.com/2010/07/19/apples-antenna-woes-not-our-problem-says-rim-htc-nokia/comment-page-1/#comment-111922</link>
		<dc:creator>Daeng Bo</dc:creator>
		<pubDate>Mon, 19 Jul 2010 16:39:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.thevarguy.com/?p=13072#comment-111922</guid>
		<description>I&#039;m not an Apple hater (OK, maybe a smidgin), and I say Jobs made a real faux pas. You don&#039;t answer your detractors with &quot;But the other kids are doing it, too ....&quot; It&#039;s just bad form, and makes Apple sound whiney. They need to take the hit (which they did by offering workarounds) without pointing fingers to spread blame. Their design decisions are theirs alone. They didn&#039;t collaborate with RIM.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not an Apple hater (OK, maybe a smidgin), and I say Jobs made a real faux pas. You don&#8217;t answer your detractors with &#8220;But the other kids are doing it, too &#8230;.&#8221; It&#8217;s just bad form, and makes Apple sound whiney. They need to take the hit (which they did by offering workarounds) without pointing fingers to spread blame. Their design decisions are theirs alone. They didn&#8217;t collaborate with RIM.</p>
]]></content:encoded>
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