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Cut Staff or Cut Your Service Rates?
The economy is turning for the better — but in many markets, ever so slowly. I talked with a VAR a few days ago who is cutting his services rates by 25 percent for all work that can be completed by August 31, 2009. The VAR’s goal: To make certain his people stay busy through the summer. So a key question: Instead of cutting your rates should you lay-off some staff to save money?
More >Food for Thought: How to Motivate, Retain Employees
In-N-Out Burger is one of the most popular fast food chains on the US west coast. As a leader, what do you have in common with In-N-Out Burger zealots (a.k.a., their store managers)? You both have to manage employees effectively, retain top performers, and hold down costs while maintaining consistent quality. Here’s how to do so.
