Managed Services

It’s time to move beyond break-fix and solutions selling. You need to generate recurring revenue from your customers. But how do you prepare your sales, marketing and tech support pros for a managed services business model? And how do you convince your customers that managed services are in their best interest? Finally, you can find the answers in The VAR Guy’s 90-day Guide to Managed Services. To read The VAR Guy’s Guides, simply register for our Resource Center. Once you register, you’ll be able to download numerous guides that help you maximize your business success.

Do VARs Need PR?

Even if you’re a small managed service provider or VAR, you still need effective PR strategies. At least, that’s the stance from PR expert Cheryl Snapp Conner. In the May 15, 2008 podcast on MSPmentor, Conner describes some simple ways to launch and measure your viral PR campaigns.

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You’re Invited: June 12 Managed Services Webcast

MSPmentor Live LogoOn June 12, executives representing managed service providers will gather for a Webcast aptly named MSPmentor Live: CEO Exchange. During the fast-moving online event, MSPs will be able to ask peers and experts their most pressing questions about pricing and service level agreement strategies.

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Welcome Back, Symantec

Better late than never. Symantec, nearly three years after acquiring Veritas, appears to be hitting its stride. At least that’s the spin Symantec gave after announcing surprisingly strong earnings on April 30.

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Dell Prepares to Brief Managed Service Provider Partners

Dell LogoDell will host a webinar for its managed service provider partners on May 1. The VAR Guy spotted some early details about the Dell webinar over on his sister site, MSPmentor.

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Interop Las Vegas: Where’s the Jackpot?

Vegas Jackpot
The VAR Guy is watching Interop Las Vegas from the comfort of his home office this year. The Interop news wire appears a bit lighter than previous years. And the keynote speaker lineup — while impressive — lacks Cisco CEO John Chambers and other industry titans. Is Interop still popular? Sure. But competition from a different type of event may be stealing some of Interop’s thunder. Here’s the scoop.

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Seven Reasons You Can’t Bury Microsoft

Microsoft Tombstone
PC makers and their customers continue to push back against Windows Vista. Software as a service (SaaS) and open source are giving Microsoft fits. Yet, it’s far too early to bury Microsoft. Here are seven reasons why the software giant’s empire won’t completely fall anytime soon.

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The Key Question Facing Symantec

When Symantec announces quarterly results on April 30, The VAR Guy will be listening closely. Our resident blogger was a big advocate of the 2005 Symantec-Veritas business combo. But so far, that merger has yielded mixed results. Here is one key piece of info The VAR Guy will be digging for as he looks through Symantec’s financial results.

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Cisco Systems Demonstrates iPhone Interoperability

The VAR Guy couldn’t make it to Hawaii for Cisco’s recent partner summit. But now he hears that Cisco demonstrated Apple’s iPhone working on a unified communications network. Sweet. Some of the details about the demonstration surface in this April 24 Podcast on MSPmentor.net, The VAR Guy’s sister site.

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Dell Sends Letter to Managed Service Providers

Dell today sent a letter to managed service providers. The dispatch provides MSPs with an update on Dell’s partner strategy. Give it a read by visiting our sister site, MSPmentor.

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Dell Prepping IdeaStorm for Partners?

Dell IdeaStormOne of The VAR Guy’s favorite web sites is IdeaStorm, a Dell-run forum where readers share business and technology ideas, vote for their favorite reader concepts, and interact with Dell. IdeaStorm has been a huge hit with Dell customers and critics alike. Now, Dell may build a similar site for partners, solutions providers and managed service providers, The VAR Guy has learned.

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