Managed Services

It’s time to move beyond break-fix and solutions selling. You need to generate recurring revenue from your customers. But how do you prepare your sales, marketing and tech support pros for a managed services business model? And how do you convince your customers that managed services are in their best interest? Finally, you can find the answers in The VAR Guy’s 90-day Guide to Managed Services. To read The VAR Guy’s Guides, simply register for our Resource Center. Once you register, you’ll be able to download numerous guides that help you maximize your business success.

Four Trends At Avnet Technology Solutions New Frontiers Conference

The VAR Guy couldn’t make the trip to Avnet Technology Solutions’ New Frontiers Conference this week in Boulder Springs, Colorado. But he is monitoring the conference — which serves Sun Microsystems partners — from after. Here are four key trends for VARs at the event.

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CompTIA Breakaway: Here Comes Dell

When The VAR Guy heads to CompTIA Breakaway, he’ll be sure to poke around to see what Dell’s up to at the show. In the meantime, here’s some color commentary regarding Dell and its managed service strategy from our sister site, MSPmentor.

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Symantec Protection Network: A Bright Spot During Dark Week

The news isn’t all bad at Symantec this week. The company has been working overtime to address controversial channel comments from COO Enrique Salem. But on the other hand, there’s some promising developments involving Symantec Protection Network, the company’s software as a service platform. Here’s the scoop from our sister site, MSPmentor.

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Symantec vs. Partners: Big Misunderstanding?

If you work for Symantec’s channel organization this week, coming to work isn’t much fun. Two channel media sites are claiming that Symantec is taking its large business engagements direct and leaving partners out of the loop.

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Gaining A Virtual Advantage

Where do you see this world in the next five to 10 years? How did the last five or 10 years play out for you? Like you expected? The world as we know it is constantly changing, new economic factors are affecting the way we do business, the price of energy is creating second thoughts in the minds of a lot of people, demand on an individual’s time combined with many other factors are shaping the way we look at our lives and our business.

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CRN Warming Up to Dell

In a single day, legacy channel publication Computer Reseller News posted two glowing stories about Dell’s progress in the laptop and government markets, respectively. Has hell frozen over? Is Dell that hot — or has CRN finally put the deep freeze on all the negative Dell coverage?

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Linux Keeps VARs Alive

Some folks say VARs are dead. After checking his own pulse and web site traffic, The VAR Guy disagrees. Instead, he believes channel pros are reinventing themselves via managed services and new software stacks. In fact, a new survey by Channel Insider suggests that Red Hat Linux is now the most popular platform among VARs.

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Do VARs Need PR?

Even if you’re a small managed service provider or VAR, you still need effective PR strategies. At least, that’s the stance from PR expert Cheryl Snapp Conner. In the May 15, 2008 podcast on MSPmentor, Conner describes some simple ways to launch and measure your viral PR campaigns.

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You’re Invited: June 12 Managed Services Webcast

MSPmentor Live LogoOn June 12, executives representing managed service providers will gather for a Webcast aptly named MSPmentor Live: CEO Exchange. During the fast-moving online event, MSPs will be able to ask peers and experts their most pressing questions about pricing and service level agreement strategies.

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Welcome Back, Symantec

Better late than never. Symantec, nearly three years after acquiring Veritas, appears to be hitting its stride. At least that’s the spin Symantec gave after announcing surprisingly strong earnings on April 30.

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