The VAR Guy

For quite a long time Apple Stores depended on Windows CE-based point of sale (POS) devices from Motorola’s Symbol Technologies business. But in November 2009, Apple Stores started to replace those wireless point of sale devices with fancy new iPod Touches wearing a veritable suit of armor. It begs the question: Will Apple ever promote and sell its own POS handhelds to third-party retail stores?

As you likely know, Microsoft plans to open retails stores sometime in the fall (U.S. seasons). But a 140-page slide presentation — featuring a sneak peek at the stores — has been leaked onto Gizmodo.com. Hmmm. Here are some of early perspectives.

Dell launched a bunch of new laptops this week — yada, yada, yada — with a bunch of new features. As part of the product launch, Dell also introduced a new online community called Digital Nomads. Generally speaking, Dell has had a lot of success launching social networks for customers and consumers. But this time around, The VAR Guy is a bit more skeptical of Dell’s efforts.

Apple has found an intriguing way to train thousands of kids on Macintoshes this summer. The strategy involves free “camps” hosted at Apple Stores across the country. Thousands of kids — including The VAR Guy’s own sons — are signing up. Here’s why.

Thanks to poor service and support from JetBlue and a Westin hotel, The VAR Guy estimates that he lost about 5 hours of personal productivity this week. Our resident blogger was pretty darn frustrated — until a trip to the Apple Store restored The VAR Guy’s faith in customer service. Here’s what happened.