The VAR Guy

General crankiness with technology appears to be on the rise. Is it because of the stress in the US financial marketplace, are people in general just overworked? Are they getting what they were promised?  Were they promised something and didn’t get what was asked for? Here are five ways to prevent customer crankiness from spoiling your revenue stream.

Twenty minutes — that is all it takes to become “a knight in shining armor” in your client’s eyes, adding stickiness in all of your business relationships. What do I mean by the 20-minute miracle? The 20-minute miracle is something that all successful IT Professionals can perform automatically. Let me explain.