The VAR Guy

At the VoiceCon 2009 conference in San Francisco, there was growing buzz about softphones potentially replacing standard hard land-line phones. Here’s a quick overview on the opportunities and challenges awaiting VARs and MSPs in the next-generation unified communications market.

Zeacom, which specializes in contact center and unified communications software, is launching an ROI Calculator for Zeacom’s VARs and channel partners. Watch for details today (March 30) on the company’s Web site and at VoiceCon.

At the big VoiceCon conference in Orlando this week, just about every vendor is evangelizing some sort of “unified communications” solution to attendees. Alas, many of these solutions are nothing more than recycled voice-over-IP offerings backed by new marketing spins. But The VAR Guy sees some hope amid all this unified communications hype.

VoiceCon kicks off March 17 in Orlando. But tech vendors are getting a jump on the event with unified communications announcements this week. Here are seven unified communication trends that will emerge at the show, The VAR Guy predicts.